Human Relations In Business Essays

Human Relations Essay

According to Wray et al. (1996), human relations involve fitting people into the organization. Organization in this concept could mean work place or an institution of any other nature. This is usually aimed at promoting harmony among the individuals in the organization. For the organization, according to Wray et al. (1996), human relation ensures improved productivity among the individuals. Therefore, if the organization is business oriented, there is usually increased income. On the other hand, human relations ensure economic, psychological and social satisfaction to the individuals. It is this satisfaction that leads to improved productivity. In a workplace set up, satisfied workers will more likely produce more unlike unsatisfied workers. Proper understanding of the human relations skills is very important for everybody in every field. Since human relations affects every field, development plans will very much depend on human relations skills. As such, the field of human relations will have a great impact on the future, and especially the year 2015, the year of fulfilling the Millennium Development Goals.
How the Field of Human Relations Will Impact the Year 2015
Every field requires careful utilization of interpersonal skills. In a work place, the workers benefit from the salaries and wages that they receive from the organization. On the other hand, the organization benefits from the skills owned by the workers. As such, interpersonal skills represent the transferable skills that the organization expects from the worker. Technical ability without interpersonal competence does not possess the power to extract the skills in a worker or a potential worker. According to Wray et al. (1996), a large proportion of people are usually competent but fail to secure jobs. This mostly results from lack of human skills that are necessary to express and market oneself.
Human relations take up different shapes and levels. In organizations, there are different types of relations. For instance, individuals relate as peers, supervisors and as subordinates. One or more of the settings exist in organizations and whichever setting is available, relations are established. Moreover, every individual has a relation within himself and it is only after understanding himself that he can relate with others in an organization. An individual who is not happy with the other workers and with the organization needs to access himself. Perhaps many people will think that human relations are to be used only by the supervisors. Although it is necessary that supervisors should understand human relations, every individual in the organization should also understand human relations since individual performance will depend on interpersonal relationships of the individual.
The year 2015 indicate the year at which the millennium development goals shall have been achieved (United Nations, 2010). All the 192 United Nations members and more than 23 international...

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Table of Content

1. Introduction

2. Human Relations

3. Types of Human Relations

4. Personality

5. Self-Esteem

6. Challenges faced in effective Human Relations

7. Solutions to Human Relations Challenges

8. Conclusion

9. Bibliography

1. Introduction

This essay seeks to explain the meaning of the term Human Relations, how personal life influences each other, self-esteem behaviour and challenges faced in human relations. Relationships have many forces that influence the behaviour of other people at all levels. Human relations involve mainly communication, self-awareness, acceptance, motivation, trust, disclosure, and conflict management. These are the pillars in human relations with personal growth and satisfaction. I will therefore make strategic suggestions for solutions to challenges faced in human relations and conclusion that can lead to an improvement. The inclusive good relationship environment motivates and influences good human relationship and team work where peace and flexibility persists. My guiding contributions towards understanding on human relations will elaborate on challenges and resolutions for good human relations.

2. Human Relations

This is a study of group behaviour for the purpose of improving interpersonal relationships. It’s also the art and practice of using systematic knowledge about human behaviour to improve effectiveness. Teamwork often influences each other in several ways within organisations or companies. The quality of relationships with people in personal life influences each other for example the way we speak, demonstrate, and behave etc. like musicians, film actors, politicians, religious leaders, footballers, mention but few. Therefore to have good human relationship means one has to understand him/herself first. Methods for gaining self-understanding are to:-

Acquire general information about human behaviour and apply it. Once a person understand how other people are that make them smile, happy as the bible describes it in the second commandment that ‘Love your neighbour as you love yourself (Mathew 22:39)’. Therefore it implies that one has to analyse him/herself and compare with other’s behaviours so as to make adjustments to suit each other to ensure peaceful neighbourhood/relationship.

Obtain feedback from other people. There are different ways of obtaining feedback from other people about one’s personality. Other people can use one on one feedback; others use gossip method, others through social media like Facebook, whatsapp, Black Berry Messenger etc while others use demotions or promotions at place of work depending on feedback. Therefore one should be able to obtain feedback from other people in order to understand him/herself.

Get feedback from self-examination exercise where by an important aspect of self-understanding is the self-concept, or the way a person thinks about himself or herself in an overall sense. The self-concept is based largely on what others have said about you. A strong self-concept leads to self-confidence which is a basic requirement for being successful in good relationships. The above self-examination strategies play a role in understanding the effective human relationships.

3. Types of Human Relations

Human Relations occur at several levels. Individuals interact in a variety of settings as peers, subordinates, and supervisors (Highland, Patrick J. 1996). Informal groups have more power in either situation; important human relationships are taking place.

Employees relate to their fellow workmates, other formal groups, and informal groups. The norms set by a group can greatly influence a person's behaviour and relationship. Dress and language are two examples. Considering the number of groups in the complex settings of the twenty-first century, the influence is unlimited.

Employee-Employer relations; the organization provides an opportunity for individual satisfaction. To achieve such satisfaction, and to continue as a successful member in the organization, the individual has to comply with organizational policies, procedures, and rules. The organization requires certain behaviours from its employees for them to attain maximum good relationship. The rewards for such behaviours are demonstrated in the form of pay raise, promotions, and continued employment. When the organization promotes an employee, it is relating to the individual in good way.

Organisation-formal groups; Complex organizations depend on dividing the work among many formalized groups such as in departments, sectors, programs. Informal groups will also emerge, either positively or negatively affecting organizational outcomes. The relationship between organizations and groups are considered when standards are established. The acceptance or rejection of such standards illustrates the interaction between the organization and the group.

Managers-supervisors relationship; this is achieved through people which therefore the organizations with diverse management require managers and supervisors to display a concern for people. Effective balance between people and productivity has to recognize human relations as the key ingredient transforming organizational plans into organizational results. Although it is often misunderstood, effective human relations will lead to success.

4. Personality

A strong sense of character grows out of personal standards of behaviour. It is based on internal values and judgment of what is right and what is wrong. Value systems serve as the foundation for their attitudes, preferences, opinions, and behaviours. This process includes: thinking, feeling, communicating, choosing, and acting that are oriented toward ideas, people, or things. Internal value conflicts involve choices between strongly held values. Value conflicts always base on age, race, religious, gender, or ethnic differences.

The social dimension of behaviour is determined by a person's personality, attitudes, needs, and wants. An individual's personality is the totality of diverse characteristics including behaviour and emotional tendencies, personal and social traits, self-concept, and social skills (Elton Mayo, 1880–1949). A person's personality has a major impact on human relations.

Shared values like in traditional cultures where unity among people was significant in a community by providing guidelines for behaviour and decisions where elderly persons played a big role in giving guidance to young people. Communities choose their values that best suit their needs by ensuring that their individual values are compatible with the values of others though there are some individuals especially young generation that have sold off their traditional values in favour of different values which are not welcomed in a different setting like in Christianity. This is being exercised through language used, dressing codes, and makeups etc. which are not accepted in Christianity.

5. Self-Esteem

Self-esteem refers to feeling competent and being worthy of happiness. People with high self-esteem develop a positive self-confidence. Self-esteem has self-efficacy component which is a task-related feeling of competence and self-respect component. People who have high self-respect focus mainly on the needs of others happiness. Self-esteem develops from a variety of early life experiences where one may be exposed to a number of occurrences in life that strengthens or weakens values.

Good mental health leads to high self-esteem. The links of good mental health and self-esteem is that high self-esteem prevents many stressful moments. People with high self-esteem develop and maintain favourable positive attitudes and perform well. Low self-esteem is poor mental health. People with low self-esteem often develop and maintain unfavourable attitudes and perform below expectations.

Self-esteem can be enhanced in many ways.

Accomplishing an activity is a major contributor to self-esteem in both children and adults. People develop self-esteem out of the accomplished activity. Given an example of exercise given to a pupil at school and after completing and acquires good grades, pupil develops high self-esteem that he can manage more than others but when pupil doesn’t complete exercise and fails, he/she develops low self-esteem. Therefore completing tasks contributes to self-esteem.

Appreciation of strengths and accomplishment is another self-esteem builder. Self-esteem is built through appreciation of work done. Whether complete or not but appreciation contributes to self-esteem. Appreciation always contributes to high self-esteem where one appreciated feels better that he/she can do well. This recognition influences confidence as a feedback.

Frequent Socialization with people boosts self-esteem. Exaggerated self-esteem can sometimes lead to intolerance of people who are different. Mixing with other people contributes highly to self-esteem because the relationship with other people influences personality traits. Example is at work place, school, public gatherings etc.

Despite the importance of self-understanding, guard against becoming too caught up in the self. Too much attention to the self can lead a person to be self-centred, self-conscious, and uninterested in other people and the outside world.

6. Challenges faced in effective Human Relations

Prejudice and discrimination are major barriers to effective human relations. Prejudice is an attitude based partly on observation of other’s differences and partly on ignorance, fear, and cultural conditioning. I felt discriminated when each community I reached had an impression that Africans are very poor, malnourished, and aggressive because of warring nature in African according to community impression etc. In family visitations that I carried out, most people kept hiding away from me. Children cry while running away from me since that was their first time to come in physical contact with black person. However, I gave them some light about African continent that cleared the bad image they had about African continent in areas I was working. Groups under prejudice and discrimination mainly include women, people of colour, elderly and People with disabilities.


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